The webshop is operated by EARL http://www.chablis-erable.fr BON - Domaine de L' MAPLE capital of 137,460 euros, having its registered office at 1 rue Emile - 89160 Chassignelles Proudhon , registered in the Commercial Register Auxerre and Companies under number 289 380 983 0003 9, whose manager is Mr. Julien GOOD - Tel : 09 79 17 67 49 - e- mail: bonj.erable @ orange.fr
Application of terms and conditions
The order by the Customer implies acceptance of all terms and conditions listed below .
Period of validity of tenders
Our offers are intended exclusively for consumers with a delivery address in France.
Products are offered for sale while supplies last . In case of out of stock the product ordered, Domaine de l' Maple undertakes to reimburse the Client within 15 days.
The Field of Maple undertakes to inform , as soon as possible by e -mail the Customer who has ordered an unavailable item .
The customer acknowledges having been informed of the essential characteristics of the goods ordered.
The characteristics of the products offered for sale are described with the greatest possible accuracy on the site www.chablis - erable.fr . The photographs are not included in the contract. Responsibility of Domaine of Maple can not be held liable for errors or omissions in the presentation of products.
Prices charged at the time of the order are those in effect in the catalog valid . However, the company Field of Maple reserves the right to modify its prices at any time if specific conditions related to economic factors , especially for imported products ( currency fluctuation ) : duties and taxes , cost of material first ...
The prices listed on the website of the company Field of Maple agreed in euros all taxes included. It includes the applicable VAT , excise duties and any other applicable taxes. They do not include shipping .
Shipping and packaging costs are in addition to the agreed price indicated in the order .
- Metropolitan France : The postage and packing are charged from 0,00 € TTC Colissimo 48h00 ( delivery by La Poste network ) and vary according to the number of bottles .
Shipping costs for shipment via priority 48h are available for all above 250 € inc VAT .
Payment and confirming the order
The acceptance and confirmation of the order are established by data entry by the customer pages successive screens. Confirmation implies acceptance of these terms of sale.
Customers interested in any article on the site www.chablis - erable.fr follow the following steps to place an order.
In summary , the customer must verify the details of the order (quantity, volume , price, etc. .... ) . If the customer has a special offer , it must enter the code that has been assigned in the provided field.
At its first order, the customer provides in its sole and exclusive responsibility the following information useful in the treatment of his order : title, name, billing address and complete delivery address ( street number , no buildings, floor ... , zip code, city) , email address, phone number.
In case of error in the recipient's details , Domaine de l' Maple can not be held responsible for failure of delivery . In this case, as in case of cancellation of the order by the buyer after shipping, shipping will not be refunded to the customer by the Field of Maple .
Payment for items purchased Domaine of Maple is payable in full when ordering.
- Payment by credit card: the regulations may be made by credit card directly on the website ( secure online payment ) . After confirming the payment , the customer finally and irrevocably confirm the order with the following indicated.
Customer valid shipping address and billing , the product and the total price . It communicates the number of his bank card associated with the expiration date and CVX code. It validates finally his order by clicking the "Confirm" button .
Online payment incorporates the standard SSL (Secure Socket Layer) protocol , the safest encryption and more widespread now . The confidential data ( card number 16 digits and the expiration date, the CVX code) pass through Cyberplus Banque Populaire . These data are encrypted by software and can not be read over the network. At no time , Domaine de l' Maple has knowledge of banking information of the buyer. When appears in your browser padlock symbol means that the transmission is completely secure and encrypted.
Accordance with the law of 13 March 2000 on electronic signature, online transmission of your credit card number and the final checkout apply to proof of the completeness of the order and payment due in settlement this command.
- Payment by check only check sent by mail to the order of society Field of Maple - 1 rue Emile - 89160 Chassignelles Proudhon . This check should be compensated in a French bank. This check will be accompanied by the name of the customer and the order number . In the case of payment by check, your product will be reserved for only 7 days, your order will be shipped upon receipt of your payment .
- Payment by bank transfer : bank transfer, payable to EARL BON- Field of Maple, addressed to the following bank account:
Account number: 65021589232
Stock Code: 10807 - Bank Code : 00436 Cle RIB : 31
The Field of Maple reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully paid or a previous order or with whom a payment dispute is in progress of Directors.
As part of a sales professional, pursuant to Article L. 441-16 of the Commercial Code , penalties for late payment is due the day following the settlement date on the invoice where the sums due are paid after that date. The rate of penalty is three times the legal rate of interest.
Reservation of ownership
By express agreement, Domaine de l' Maple retains ownership of the goods supplied until their full payment under the terms of Law No. 80336 of May 1, 1980 , relating to the reservation of ownership. Simple delivery of a payment is not worth paying . In the absence of full payment , the Company Field of Maple will be entitled to demand the immediate return of the delivered products .
Cancellation of orders
All orders are considered firm and can not be canceled without the consent of the Domaine de Maple .
Deliveries are made by Carrier ( 24 ) or by post ( Colissimo 48h ) . All orders must be placed before noon to be shipped the same day .
When delivery is made by Colissimo 48h by La Poste , the period is 48 hours , usually found time in France. Delivery times are provided for guidance and barring unforeseen circumstances , force majeure or out of stock which could delay the delivery independently of the will of the Field of Maple . All orders placed before 12am will be shipped the same day. After 12h , the parcel will be shipped the next day to your home, your workplace or relay package according to your choice .
ATTENTION placed after 12pm Friday orders will be shipped on Monday of the following week . There are no shipping by the carrier on Friday for Saturday delivery .
Pursuant to paragraph 1 of the Consumer Code Article L.121 -20-3 , The Field of Maple undertakes to deliver the goods ordered within five working days. If the Field of Maple does not deliver within seven days deadline , the customer may obtain a refund of the sums paid by sending a registered letter with acknowledgment of receipt to the Domaine de Maple Street letter -1 Emile Proudhon 89160 CHASSIGNELLES .
The delivery of each product is indicated in the respective product (deadline for metropolitan France ) .
In case of delay , the responsibility of the Company Field of Maple can be initiated and no claim for compensation can be claimed by the customer.
Delivery shall be deemed made upon delivery of the product to the carrier.
The Field of the Maple is discharged from its obligation to deliver in the event of force majeure such as war , riot, fire, strikes , accidents, state of natural disaster and the inability to supply from a supplier .
The goods always travel at the risk of the recipient.
Always check your parcel on arrival in the presence of the deliveryman to attest that there is no broken bottles and the control is consistent with the delivery . The buyer has 48 hours to file a claim with the carrier or the Field of Maple in case of missing , damage , breakage .
Any order placed on our website and available in a country of the European Union is subject to the application of French law and taxes. Therefore, the buyer wishing to be shipped to EU countries mandate the Field of Maple to undertake the delivery of the goods on his behalf with the carrier of their choice. Under the application of French law, any delivery to the EU is quantitatively restricted to 10 liters of spirits . By accepting our terms and conditions when placing his order , the buyer have read and agreed to these provisions and to accept in its entirety.
In case an order exceeds the quantitative limits Coast appetizer refuse the order and then propose pricing according to the rights and duties of the exporting country . To find out the terms and pricing conditions, contact our Service bonj.erable @ orange.fr
Right of withdrawal
Pursuant to the provisions of Article L.121 -20 of the Consumer Code , the consumer shall have a period of seven ( 7) days from the delivery of the order to exercise his right of withdrawal without reasons or pay penalties , except for return shipping costs .
When the seven-day period expires on a Saturday , Sunday or a holiday or holiday, it is extended until the next business day.
The customer must inform the Field of Maple in writing of its decision by e -mail via our contact form in the "Contact" section or email before returning the goods.
Return costs are the responsibility of the buyer. It may return unwanted products under its own power , but the Field of Maple can also arrange it back to him . The value of the returned product will be refunded by check, including fees charged and this initial transportation within 15 days.
The products must be returned to the Field of Maple in a resalable condition in their original condition ( packaging, accessories , manuals ... ), duly sealed and accompanied by the delivery note signed and accompanied by the handwritten " good return " .
Will not be accepted by the seller any damaged item that had not been the subject of remarks or express reservations by the customer upon delivery .
All complaints must be submitted in writing either by mail bonj.erable @ orange.fr or by mail at the Domaine de Maple - 1 rue Emile Proudhon - 89160 - CHASSIGNELLES in the week from the receipt of the products so that the Field of maple can intervene with the producer , carrier or insurance company.
legal warranty against latent defects
Each producer or trader is given the legal warranty against latent defects within the meaning of Article 1641 of the Civil Code which provides: "Every producer or trader is obliged to guarantee against hidden defects which render it unfit for the uses for which it was intended , or which so impair that use that the buyer would not have acquired, or would not have paid a lower price , if they had known . "
In case of breakage the products ordered to be followed by a stockout , Domaine de l' Maple offer the buyer a refund of the value of the broken merchandise including postage.
For all stages of access to the site , consultation, filling in forms , placing an order, delivery of items or any other service , the Company Field of Maple has an obligation of means . Consequently , the responsibility of the Field Maple can not be held liable for any inconvenience or damage arising from the use of the Internet and completely outside the diligence and precautions taken by the Field of Maple . In particular, any disruption in the supply of the service , or external intrusion or presence of computer viruses, do not engage the responsibility of the Field Maple . Similarly, any event of force majeure as defined in the jurisprudence of the Supreme Court will exonerate completely the Field of Maple from liability. Customers benefit from guarantees given by producers for products sold on the site.
The Field of the Maple is a producer and owner of all or part of the databases up this site , in accordance with the law n ° 98-536 of 1 July 1998. Therefore , it is forbidden to extract, reusing, storing , reproducing, representing or keeping, directly or indirectly, on any medium by any means or in any form whatsoever , all or any qualitatively or quantitatively substantial , content databases appearing on the site you access.
The information collected on the site www.chablis - erable.fr are strictly confidential and are not shared or sold .
The Company Field of Maple reserves the right to collect information about the user through cookies.
The e -mail entered by the buyer at the time of account creation will address him among others to receive confirmation of the order and confirmation of the inclusion of payment.
The Company Field of Maple is declared to the CNIL under number 1259801
Pursuant to Article 27 of Law No. 78-17 of 6 January 1978 relating to computers, files and freedoms , the information provided may lead to the exercise of the right of access to Domain the maple by mail bonj.erable @ orange.fr
These general conditions of sale are subject to the application of French law. Contractual information is presented in French and products offered for sale are in accordance with French law.
The district court has exclusive jurisdiction over any disputes arising from the application of these general conditions of sale.
Protection of minors
The sale of liquor products and wines of Domaine Maple is restricted to persons designated as major by national legislation ( eighteen in France) .
" Alcohol abuse is dangerous for health - appreciate and consume with moderation ."
"The consumption of alcoholic drinks during pregnancy, even in small amounts , can have serious consequences on the health of the child."